About Me

Software Engineer specializing in AI-powered systems, intelligent automation, and full-stack development. Currently building high-performance digital systems at ADGroupe using modern IDEs (Cursor, Windsurf) to create scalable web applications, robust APIs, and premium UI experiences. Expert in software architecture, automation pipelines, and AI-driven product design. Bilingual professional with 6+ years of experience bridging the gap between intelligent systems and creative technology.

Work Experience

Frontend Designer & Brand Writer

FuturAfric — Abidjan, Côte d'Ivoire

Nov 2024 – Oct 2025

  • Designed UI/UX layouts, graphics, and landing pages aligned with brand identity.
  • Collaborated on web and mobile design projects using Figma and Next.js-based components.
  • Authored and edited digital publication articles for the company's magazine and online platform.

Technical Support Engineer

Strikingly — Remote (US)

May 2022 – Nov 2023

  • Delivered full-spectrum technical support for 1000+ users via live chat and email, resolving issues related to hosting, domains, SSL, and site deployment.
  • Collaborated with engineering teams to reproduce, document, and fix frontend issues in production environments.
  • Authored 50+ knowledge base articles, product documentation, and UI translations (EN ↔ FR).
  • Introduced structured incident response workflows that reduced ticket resolution times by 15%.

French Service Desk Analyst (Intern)

Tata Consultancy Services (TCS) — Remote

Jul 2022 – Oct 2022

  • Supported enterprise users in French-speaking regions, managing IT tickets and troubleshooting workflows.
  • Escalated technical incidents and tracked resolutions in collaboration with engineering supervisors.

Frontend Intern (Web Development)

ThoughtWorks — Bengaluru, India

Sep 2019 – Dec 2019

  • Built and tested UI components using HTML, CSS, and JavaScript.
  • Participated in Agile sprints focused on accessibility and frontend performance improvements.

Education

Bachelor of Science in Computer Science, Coding, and Design

Indian School of Business & Computing (ISBC) — India

2016 – 2020Grade: A

Contact

Phone

(+225) 0788233647

0161371787

Location

Abidjan, Côte d'Ivoire

Available for global remote work

Languages

🇺🇸 English (Professional)

🇫🇷 French (Native)

Frontend Development

React
Next.js
JavaScript (ES6+)
HTML5
CSS3
Tailwind CSS

Deployment & Cloud

Vercel
Netlify
DNS
Hosting
Serverless Functions

Support & Collaboration

Zendesk
Ticketing Systems
Knowledge Base
Troubleshooting
Technical Writing

Design & Branding

Figma
Adobe XD
Photoshop
Illustrator

Soft Skills

Empathy
Analytical thinking
Communication
Adaptability
Problem-solving