Boris Douon
Creative Technologist · Ingénieur IA & Systèmes · Directeur Artistique & Designer Graphique
Plus de 5 ans d'expérience reliant l'ingénierie logicielle de pointe (workflows agentiques, LLMs/RAG, architectures Node.js/TypeScript, Python, cloud AWS/GCP et Cloudflare) à une direction artistique et un design graphique de haut niveau (direction éditoriale, carrousels stratégiques, branding et UI/UX).
Boris Douon
Creative Technologist
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Work Experience
Frontend Designer & Brand Writer
FuturAfric — Abidjan, Côte d'Ivoire
Nov 2024 – Oct 2025
- Designed UI/UX layouts, graphics, and landing pages aligned with brand identity.
- Collaborated on web and mobile design projects using Figma and Next.js-based components.
- Authored and edited digital publication articles for the company's magazine and online platform.
Technical Support Engineer
Strikingly — Remote (US)
May 2022 – Nov 2023
- Delivered full-spectrum technical support for 1000+ users via live chat and email, resolving issues related to hosting, domains, SSL, and site deployment.
- Collaborated with engineering teams to reproduce, document, and fix frontend issues in production environments.
- Authored 50+ knowledge base articles, product documentation, and UI translations (EN ↔ FR).
- Introduced structured incident response workflows that reduced ticket resolution times by 15%.
French Service Desk Analyst (Intern)
Tata Consultancy Services (TCS) — Remote
Jul 2022 – Oct 2022
- Supported enterprise users in French-speaking regions, managing IT tickets and troubleshooting workflows.
- Escalated technical incidents and tracked resolutions in collaboration with engineering supervisors.
Frontend Intern (Web Development)
ThoughtWorks — Bengaluru, India
Sep 2019 – Dec 2019
- Built and tested UI components using HTML, CSS, and JavaScript.
- Participated in Agile sprints focused on accessibility and frontend performance improvements.
Education
Bachelor of Science in Computer Science, Coding, and Design
Indian School of Business & Computing (ISBC) — India
Contact
Phone
(+225) 0788233647
0161371787
Location
Abidjan, Côte d'Ivoire
Available for global remote work
Languages
🇺🇸 English (Professional)
🇫🇷 French (Native)